Emdoneni Lodge has been awarded the 2017 ‘Certificate of Excellence’ from TripAdvisor. Thank you to all of those who reviewed us – we are super proud!
This achievement celebrates businesses who have consistently achieved glowing traveler reviews on TripAdvisor over the past year.
Here is some interesting information about this special award:
About Certificate of Excellence
Travelers come to TripAdvisor to plan and book the perfect trip. Certificate of Excellence celebrates the accommodations, attractions and eateries that make these perfect trips possible.
Now in its 7th year, the Certificate of Excellence designation recognizes establishments that consistently earn great TripAdvisor reviews from travelers. Winners include:
- One-room B&Bs to 600-room hotels,
- Hidden attractions to world-famous museums, and
- Local cafés to Michelin-starred restaurants.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions,” says Vice President of Industry Marketing, Heather Leisman.
Frequently Asked Questions About the Certificate of Excellence
What is the Certificate of Excellence?
Founded in 2010, the Certificate of Excellence honors hospitality businesses that deliver consistently great service. This designation is given to establishments that have consistently achieved great traveler reviews on TripAdvisor over the past year. Establishments earning the Certificate of Excellence are located all over the world and have continually delivered superior customer experience.
Who is eligible to receive a Certificate of Excellence?
Accommodations, eateries, airlines, vacation rentals and attractions worldwide are eligible to receive a Certificate of Excellence.
How are Certificate of Excellence recipients determined?
To determine Certificate of Excellence recipients we use a variety of user-generated content. This includes review ratings, overall rating and quantity and recency of reviews. To qualify for a Certificate of Excellence, a hospitality business must:
- Maintain an overall TripAdvisor rating of at least four out of five
- Have a minimum number of reviews
- Have been listed on TripAdvisor for at least twelve months
Do commercial relationships with TripAdvisor influence Certificate of Excellence?
No, Certificate of Excellence recipients are determined by travelers through their ratings and reviews on TripAdvisor. Whether or not a business has a commercial relationship with TripAdvisor is not a factor when determining recipients.
What benefits do Certificate of Excellence properties receive?
Certificate of Excellence recipients will receive an email notification on June 21st. All recipients are encouraged to request a printed certificate and a window sticker announcing their designation (perfect for enticing the 75% of TripAdvisor travelers who are more likely to patronize a business displaying a TripAdvisor endorsement1).
Recipients will also automatically receive a Certificate of Excellence badge on their property page on TripAdvisor.com, as well as access to an exclusive Certificate of Excellence widget and other promotional tools and tips in the TripAdvisor Management Center.